General Questions
What should I do if my razor blades seem defective?
If you experience issues with our razor blades, such as them being blunt, defective, or behaving unsafely, we are here to help. Firstly, please reach out to us to report the problem. We can escalate your inquiry to the appropriate team to investigate
How can I get in touch with customer service for products bought elsewhere?
If you need support for a product purchased from another website or seller, we recommend reaching out directly to that seller through their contact form. Our customer service team can only assist with products purchased directly from our site. We apo
Can I exchange razor blades if they don't suit me?
We understand how important it is for razor blades to provide a comfortable shave. If you find that a new type of blade does not suit you and have unopened packs, it may be possible to exchange them. If your purchase was made through a third party, p
Why can't I find the Quattro blades with pink strips anymore?
We appreciate your feedback regarding the availability of the Quattro blades with pink strips. Changes in product lines can occur, and we understand this may cause inconvenience. We have noted your preference and will pass your inquiry to the appropr
What makes Wilkinson Sword different from other razor brands?
Wilkinson Sword has been crafting blades since 1772 and has over 250 years of blade-making expertise. Our focus has always been on creating high-quality blades that deliver a comfortable, reliable shave while respecting your skin. We believe that gre
Which Wilkinson Sword razor is right for me?
We offer different razor ranges to suit different shaving needs:
Where are your blades made?
Many of our blades, including Essentials 2 and Wilkinson 6, feature blades made in Germany, drawing on our long heritage of blade craftsmanship.
Are Wilkinson Sword razors suitable for sensitive skin?
Yes. Several of our razors include skin-comfort features such as Aloe Vera lubrication, dermatologist-tested designs, hydrating gel technology and protective skin guards.
Why does my razor clog with hair?
Rinse the cartridge regularly during shaving. Many of our razors feature open architectures or easy-rinse designs to help reduce clogging.
Why do I experience shaving irritation?
Irritation can occur due to shaving technique, skin sensitivity or blade wear. Consider using products designed for sensitive skin, such as Quattro, Hydro 5 or Hydro 5 Ultimate.
Which razor is best for beginners?
Quattro and Essentials 2 are good options for anyone looking for a simple, straightforward shaving experience. Quattro adds additional skin protection features for those moving into system razors.
Are your razors recyclable?
We encourage you to dispose of your used razor blades safely and responsibly. Metal razor blades, such as double-edge safety razor blades, can be collected in a blade-disposal tin or secure metal container. Once full, check your local recycling guide