What should I do if my razor blades seem defective?Updated a month ago
If you experience issues with our razor blades, such as them being blunt, defective, or behaving unsafely, we are here to help. Firstly, please reach out to us to report the problem. We can escalate your inquiry to the appropriate team to investigate further.
If your product was purchased through a third-party seller we advise confirming the product's authenticity and working with the seller to address any possible issues.
We place great emphasis on the quality and safety of our razors and blades. All our products go through rigorous quality controls during the manufacturing process to ensure our high standards are consistently met. As a token of our commitment to customer satisfaction, we may offer a gesture of goodwill, such as replacement products, depending on the situation.
Please provide clear details about your purchase and the issue, and include any supporting documentation such as a purchase receipt or images of the defective product, if available.